Frequently Asked Questions

Powered Wheelchairs FAQ’s

Is there a weight limit on scooters/power chairs?

Yes. Depending on the size of the mobility product, they will all come with a maximum user weight. Please check with each individual product as they can vary.

Is there a speed limit on scooters/powerchairs?

How often do I need to charge my scooter/powerchair?

Can my scooter/powerchair be driven on the road?

What do I do if I break down on my scooter?

Can my scooter/powerchair disassemble?

Can I rent a scooter/powerchair?'

What does my warranty cover?

Stairlifts FAQ’s

Can stairlifts be fitted to any stairs?

There are different types of stairlift to suit different types of stairs. For example, a curved stairlift can be installed to get around stairs with a 90°angle. Straight stairlifts are also available and are fitted to traditional staircases that go from bottom to top without a bend.

If you would like advice about which stairlift is right for your home, get in touch with Ideas in Action and we will happily arrange a free home visit.

Is there a weight limit on stairlifts?

Can stairlifts go around corners?

Can you rent a stairlift?

Are stairlifts safe?

Will my stairlift work if there is a power cut?

My Stairlift is flashing lights / What does the light on my stairlift mean?

Our Reviews

What our previous customers say, see a selection of our reviews displayed below

Gary Stowe
Excellent fitting and value , cannot vault
Martin Dalton
Went there with a family member, they were extremely helpful
Alan Nokes
Contacted company by phone about a stair lift and within two days we had a visit to measure up for job and given a date or installation in a couple of days time. Engineer arrived as arranged and had fitted the stair lift in about three hours without any mess. I have found it very easy to use and am very pleased with the whole job. Price was I thought very competitive to what I was expecting to pay. Well done Stechford Mobility.
Samantha Davis
Fixed moms scooter
Kevin Probyn
Great selection for the disabled staff were very good and very helpful
Susan Swann
Been looking for a mobility scooter for a while someone recommended stetchford mobility to use. So we decided to go and take a look. We had a very friendly service in the showroom with no pressure to buy. We are very pleased with the mobility scooter we picked. It was delivered next day with a friendly driver and it was fully charged and was very happy with the bag they sent with it which I was not expecting. We can not thank them enough for the help they gave us. We will be back to get my daughter one aswell. HIGHLY RECOMMENDED 5*
Alcuin Dean
Martin was fantastic in assisting on diagnosing a fault we had which needed ugently fixing and there were no engineers available in my area. As an engineer the guidance was proffesional and really helpfull. Can't thank him enough! Alcuin
Mark Long
Bought a new Pride Apex Lite mobility scooter on the 23rd June ‘22 after my 10+ year old Dasher lost its grip (the tiller adjuster became threadless!) and after a brief consultation the decision was made. Thanks to Martin and Dave for their professional, friendly and humorous assistance in sorting out my new scooter for the hoist equipment in the back of my jalopy. One can’t ask for more. Worth a visit for one’s mobility problems!
Patricia Whing
They couldn't get the part for our scooter for a month.ask to be let know how much the part would cost,still waiting.

Let us call you

Have you got insurance?

Stechford Mobility can offer different mobility insurance packages depending on your needs

Find out more

1 -3 Year Warranty

on all of our products

Service & Repair

in our on-site workshop

Local Family Company

over 40 years experience

Before & After Sales Service

for your peace of mind